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How jayabazi Handles Your Personal Information

Your privacy is not an afterthought here. When you open an account and use your bKash, Nagad, or Rocket wallet to fund it, we collect only what we need to run your account and process your transactions.

Account data protectedWallet transactions handled securelyYour rights explained clearlyNo data sold to third parties
jayabazi How jayabazi Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to know what data we hold, request a correction, or ask us to delete information from your account, our support team handles these requests directly. You can reach us through the channels below. We aim to respond within a reasonable timeframe, and we will confirm receipt of your request when it comes in.

Live Chat Start a chat from the account dashboard — available for account and data queries during our support hours.
Email Support Send your data request or privacy question to our support address and include your registered account email for faster handling.
Account Settings Some data preferences — like communication opt-outs — can be managed directly from your account settings page without contacting support.
DATA SECURITY PRACTICES

How We Protect and Manage Your Account Data

Security is built into how we process every transaction. Account passwords are hashed and never stored in plain text. When you log in from a new device, we send a one-time verification code to confirm it is you before granting access. Payment data flowing through bKash, Nagad, and Rocket connections is handled over encrypted channels — we do not store your mobile banking PIN or wallet credentials on our servers. We keep data only as long as needed for account operations and legal obligations, and we review retention periods regularly.

Login Verification

New device logins trigger an OTP check to your registered number, blocking unauthorised access before it reaches your account.

Encrypted Payment Channels

Connections to bKash, Nagad, and Rocket use encrypted transfer protocols. We never store your wallet PIN or banking credentials.

Cookie Controls

Session cookies keep you logged in and remember your preferences. You can clear them from your browser settings at any time without losing your account.

Data Retention Policy

We hold your data while your account is active and for a defined period after closure to meet compliance requirements, then delete it.

Common Questions About Your Privacy on jayabazi

Here are the questions we hear most often about how we handle your personal data, your account information, and your rights under this policy.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. We also log device and session data when you access the platform.

We do not sell your personal data. We may share it with payment processors like bKash, Nagad, and Rocket to complete transactions, and with service providers who operate under confidentiality agreements.

Contact our support team via live chat or email with your registered account email. We will confirm receipt and process your data access request within a reasonable timeframe.

Yes. You can request deletion by contacting support. Data required for legal compliance or unresolved transaction records may be retained, but we will delete everything else linked to your account.

Payment connections use encrypted channels. We do not store your wallet PIN or mobile banking credentials — only the transaction record is saved against your account.

Cookies keep your session active and save preferences like language settings. You can clear or block them through your browser, though some account features may not work without session cookies.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.