Reference

Terms That Cover Your Account at jayabazi

These terms set out what you agree to when you open an account and use our services. Access depends on your local law and eligible region, so read through before you deposit or place any activity on the platform.

Account eligibility appliesbKash, Nagad, Rocket coveredJurisdiction-dependent accessSubject to local law
jayabazi Terms That Cover Your Account at jayabazi
ACCOUNT SECURITY

How We Protect Your Account Data

Your account details and transaction records are stored securely. We keep only the data needed to run your account, verify wallet transactions, and handle any disputes that arise. You can request a summary of what we hold — contact support with your account ID and the request is processed within our standard review window.

Data Retention

We keep account and transaction data for as long as your account is active and for a compliance period after closure. You can ask what we hold at any time by contacting support.

Wallet Verification

When you link bKash, Nagad, or Rocket, we verify the wallet matches your registered name. This check protects your withdrawals and prevents unauthorised account access.

Account Access Control

Your account is protected by your login credentials and an OTP sent to your registered mobile number. Never share your OTP — our team will never ask for it.

Policy Change Requests

To update your registered details or query a terms decision, contact support directly. Changes to sensitive fields like your linked wallet number require identity verification before they are applied.

TERMS CONTACT

Reach Us About These Terms

If a clause in these terms is unclear or you need to raise a dispute about an account action, our support team handles those requests. Reach out through any of the channels below and state your account ID so we can pull the right record quickly.

Live Chat Open the chat widget from any page on the site. Available during service hours for account and terms queries — have your registered mobile number ready.
Email Support Send a written query to our support address for formal terms questions, account disputes, or requests to review a transaction decision on your account.
Help Centre The help section covers common terms questions around account limits, wallet linking, and what counts as a policy breach — check there first for a fast answer.

Common Questions About These Terms

These are the questions we see most often from people reading through the terms for the first time.

You must be of eligible age under the laws of your region and confirm that using this platform is lawful where you are. We cannot verify local law on your behalf.

Yes. Any deposit or withdrawal through bKash, Nagad, or Rocket is governed by both our account terms and the individual rules of your mobile wallet provider.

We may suspend or permanently close an account found to be in breach. This includes duplicate accounts, false registration details, or attempts to misuse wallet payment flows.

Updated terms are posted on this page. Continuing to use your account after a change goes live means you accept the new version. Close your account before the change takes effect if you disagree.

Yes. Contact support with your account ID and a data request. We will provide a summary of what is held against your account within our standard review period.

Raise it through live chat or email with your account ID and a clear description. Our team reviews account decisions and responds with the relevant policy reference applied to your case.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.